Specialist bespoke solutions for Independent Hotels
“Having worked with a variety of different sized hotels we understand the challenges a hotel can face with its staff”
We are sure like us you believe that a fantastic customer experience is essential for a hotel to be successful and having the right people in the right place is paramount to your success.
Becoming part of your extended team!
We are, able to support this through building a strong working relationship with our clients and their team, which we do through regular visits and telephone and email support. By getting to know a team we are, able to give specific advice that is relevant to the needs of your business.
We work by becoming an extended team member, using our experience we can give you specific advice that is directly relevant to the needs of your business
Hotels are defined by their people, if we look after the staff they will look after the clients.
To ensure that a business has the right people in the right place, personal development is key. We deliver support through building a strong working relationship with you and your workforce. Business growth and continued success if guaranteed by having a succession plan in place and providing each member of the team with a personal development plan. This means you will be able to plan requirements of the business as it grows. You will also be able to promote from within when it is appropriate.
Specialist Hotel packages:
Using our combined knowledge of Hotels and HR we have created specialist packages which can also be tailored to varying levels of support.
We can come and have a chat with you and discuss which package might be best suit to your needs and what bespoke items you may require.
You will be able to see from the packages that we are also able to offer Health & Safety as well as HR support. We facilitate putting a Health & Safety calendar in place to ensure that once the H&S has been bought up to date that it remains up to date and as a result people are safe at work and our clients remain legally compliant.